48bd Privacy Policy
This document explains with full transparency how your personal information is collected, stored, and used.
Introduction to This Policy
48bd ("we", "our", "platform") operates a safe and reliable online betting and casino service for users in Bangladesh. This privacy policy ("policy") describes how we collect, use, disclose, and protect personal information related to you.
By using the 48bd website or completing registration, you are considered to have given your consent to the terms of this privacy policy. If you disagree with any part of this policy, please stop using our service and contact our support team.
This policy may change from time to time. We will notify you by email in the event of important changes.
Section 1 — Data Collection
1 What Information We Collect
We collect the following types of information when you register on the 48bd platform and use our services:
- Identity Information: Your full name, date of birth, national ID number, and gender.
- Contact Information: Email address and mobile number.
- Financial Information: bKash, Nagad, or Rocket account numbers, transaction history, and deposit and withdrawal details.
- Technical Information: IP address, browser type, device information, cookies, and session data.
- Usage Information: Game history, betting records, login times, and time spent on the platform.
2 Information Collected via Third Parties
In some cases we may also receive information from third-party sources, such as payment processors, identity verification services, and anti-fraud systems. The primary purpose of collecting this information is to ensure the security of your account and to prevent fraud.
Section 2 — Purpose of Data Use
3 Why We Use Your Information
Collected information is used for the following legitimate purposes:
- To create, manage, and verify your account.
- To process financial transactions and maintain transaction records.
- To provide you with information about games, bonuses, and promotional offers.
- To improve the user experience and analyse platform performance.
- To meet legal obligations and enforce responsible gambling policies.
- To prevent fraud, money laundering, and unauthorised access.
- To respond to your support requests.
4 Marketing Communications
With your consent, we may send promotional information by email. You can opt out of these communications at any time. Opting out of marketing messages will not affect your access to the core service.
Section 3 — Data Sharing and Disclosure
5 When Information Is Shared with Third Parties
48bd does not sell or rent your personal information for commercial purposes. However, limited information may be shared in the following circumstances:
- Service Providers: With payment gateways (bKash, Nagad, Rocket), KYC verification services, and technology infrastructure partners who work on our behalf and are bound by strict confidentiality agreements.
- Legal Obligations: Information may be disclosed in response to a court order, a lawful request from law enforcement, or a directive from a regulator.
- Business Transfers: In the event of a company merger or acquisition, your information may be transferred to the successor entity — we will notify you in advance in such cases.
- With Your Consent: For any purpose other than those listed above, we will obtain your explicit consent before sharing your information.
6 International Data Transfers
Our servers and service providers may be located in various countries. When transferring data, we ensure that the applicable privacy standards are maintained in the destination country and that transfers are protected by data transfer agreements.
Section 4 — Data Protection and Security
7 Security Measures
48bd uses industry-standard technology to protect your information:
- All data transfers are protected by SSL/TLS encryption.
- Stored data is secured with AES-256 encryption technology.
- Two-Factor Authentication is available.
- Regular security audits and vulnerability assessments are conducted.
- Access controls — only authorised personnel can access your information.
However, no data transmission over the internet is 100% secure. We make every effort, but we are not liable for any unauthorised access that occurs beyond our control.
8 Data Breach Response
If a data breach occurs and there is a possibility that your information has been affected, we will notify you by email as quickly as possible and take the necessary steps to bring the situation under control.
Section 5 — Cookie Policy
9 Use of Cookies
The 48bd website uses cookies and similar technologies (such as local storage and session storage). The types of cookies are as follows:
- Essential Cookies: Required for login sessions, security tokens, and core functionality. These cannot be disabled.
- Functionality Cookies: Used to remember your preferred language, theme, and other settings.
- Analytics Cookies: Used to analyse website usage and improve the service.
You can manage cookies at any time through your browser settings. However, disabling essential cookies may affect platform functionality.
Section 6 — Data Retention Period
10 How Long Information Is Retained
We retain your information in accordance with the following policy:
- Account Information: For as long as the account is active and for a minimum of five years after it is closed.
- Financial Transaction Records: A minimum of seven years as required by law.
- Support Communications: Up to three years from the date of the last contact.
- Technical Logs: Up to a maximum of one year for security analysis purposes.
Once the specified period has ended, information is securely deleted or anonymised.
Section 7 — Your Rights
11 User Rights Regarding Information
As a user of the 48bd platform, you have the following rights:
- Right of Access: The right to know what information we hold about you.
- Right of Rectification: The right to correct inaccurate or incomplete information.
- Right to Erasure: The right to request deletion of your information in certain circumstances (though this may not be possible where legal obligations apply).
- Right to Portability: The right to receive a copy of your information in a readable format.
- Right to Object: The right to object to marketing communications or certain types of processing.
- Right to Withdraw Consent: The right to withdraw consent previously given at any time.
To exercise these rights, email us at [email protected]. We aim to respond within 30 business days.
Section 8 — Protection of Minors
12 Age Verification and Minor Safety
48bd strictly operates for users aged 21 and above only. The information required for age verification is collected at the time of registration. We do not knowingly collect any information from minors. If we learn that a user is under 21, the account will be suspended immediately and the collected information will be deleted.
Section 9 — Third-Party Links
13 Responsibility Regarding External Websites
Our platform may contain links to third-party websites. This policy applies only to 48bd's own services. We are not responsible for the privacy policies of third-party websites. You are encouraged to read the privacy policy of any external website before visiting it.
Section 10 — Changes to the Policy
14 Privacy Policy Updates
48bd reserves the right to change or update this privacy policy at any time. In the event of important changes, we will:
- Display a clear notice on the website.
- Notify registered users by email.
- Update the "Last Updated" date at the top of the page.
Continued use of the platform after any changes will be considered as your acceptance of the updated policy.
Section 11 — Contact Us
If you have any questions, concerns, or complaints about this privacy policy, or if you wish to exercise your rights regarding your information, please contact us through the following:
Live Chat
24/7 support available in Bengali
We generally respond to all information-related requests within 30 business days. For urgent security matters, immediate assistance is available via live chat.